01c. 1963 ADThose three things - autonomy, complexity, and a connection between effort and reward - are, most people will agree, the three qualities that work has to have if it is to be satisfying.Malcolm Gladwell / quote ↗
03c. 1963 ADThe people who stand before kings may look like they did it all by themselves. But in fact they are invariably the beneficiaries of hidden advantages and extraordinary opportunities and cultural legacies that allow them to learn and work hard and make sense of the world in ways others cannot. It makes a difference where and when we grew up. The culture we belong to and the legacies passed down by our forebears shape the patterns of our achievements in ways we cannot begin to imagine. It's not enough to ask what successful people are like, in other words. It is only by asking where they are from that we can unravel the logic behind who succeeds and who doesn't.Malcolm Gladwell / quote ↗
04c. 1963 ADThe striking thing about Ericsson’s study is that he and his colleagues couldn’t find any ‘naturals,’ musicians who floated effortlessly to the top while practicing a fraction of the time their peers did. Nor could they find any ‘grinds,’ people who worked harder than everyone else, yet just didn’t have what it takes to break the top ranks. Their research suggests that once a musician has enough ability to get into a top music school, the thing that distinguishes one performer from another is how hard he or she works. That’s it. And what’s more, the people at the very top don’t work just harder or even much harder than everyone else. They work much, much harder. The idea that excellence at a complex task requires a critical minimum level of practice surfaces again and again in studies of excellence. In fact, researchers have settled on what they believe is the magic number for true expertise: ten thousand hours.Malcolm Gladwell / quote ↗
05c. 1963 ADHard world is a prison sentence only if it does not have meaning.Malcolm Gladwell / quote ↗
06c. 1963 ADWe talk a lot here about grit and self-control. The kids know what those words meanMalcolm Gladwell / quote ↗
07c. 1963 AD. . . I'm not sure we always respect the mysteries of the locked door and the dangers of the storytelling problem. There are times when we demand an explanation when an explanation really isn't possible, and, as we'll explore in the upcoming chapters of this book, doing so can have serious consequences. 'After the O.J. Simpson verdict, one of the jurors appeared on TV and said with absolute conviction, "Race had absolutely nothing to do with my decision,"' psychologist Joshua Aronson says. 'But how on earth could she know that? What my [and others] research . . . show[s] is that people are ignorant of the things that affect their actions, yet they rarely feel ignorant. We need to accept our ignorance and say "I don't know" more often.Malcolm Gladwell / quote ↗
08c. 1963 ADEconomists often talk about the 80/20 Principle, which is the idea that in any situation roughly 80 percent of the “work” will be done by 20 percent of the participants. In most societies, 20 percent of criminals commit 80 percent of crimes. Twenty percent of motorists cause 80 percent of all accidents. Twenty percent of beer drinkers drink 80 percent of all beer. When it comes to epidemics, though, this disproportionality becomes even more extreme: a tiny percentage of people do the majority of the work.Malcolm Gladwell / quote ↗
09c. 1963 ADA woman who walks away from the promise of power finds the strength to forgive – and saves her friendship, her marriage, and her sanity. The world is turned upside down.Malcolm Gladwell / quote ↗
10c. 1963 ADHard work is a prison sentence only if it does not have meaning.Malcolm Gladwell / quote ↗
11c. 1963 ADThe entire principle of a blind taste test was ridiculous. They shouldn't have cared so much that they were losing blind taste tests with old Coke, and we shouldn't at all be surprised that Pepsi's dominance in blind taste tests never translated to much in the real world. Why not? Because in the real world, no one ever drinks Coca-Cola blind.Malcolm Gladwell / quote ↗
13c. 1963 ADThe mistake we make in thinking of character as something unified and all-encompassing is very similar to a kind of blind spot in the way we process information. Psychologists call this tendency the Fundamental Attribution Error (FAE), which is a fancy way of saying that when it comes to interpreting other people's behavior, human beings invariably make the mistake of overestimating the importance of fundamental character traits and underestimating the importance of situation and context.Malcolm Gladwell / quote ↗
14c. 1963 ADWe have become obsessed with what is good about small classrooms and oblivious about what also can be good about large classes. It’s a strange thing isn't it, to have an educational philosophy that thinks of the other students in the classroom with your child as competitors for the attention of the teacher and not allies in the adventure of learning.Malcolm Gladwell / quote ↗
15c. 1963 ADGiants are not what we think they are. The same qualities that appear to give them strength are often the sources of great weakness.Malcolm Gladwell / quote ↗
16c. 1963 ADA man employs the full power of the state in his grief and ends up plunging his government into a fruitless and costly experiment. A woman who walks away from the promise of power finds the strength to forgive - and saves her friendship, her marriage, and her sanity. The world is turned upside down. - Chapter 8Malcolm Gladwell / quote ↗
17c. 1963 AD... forgiveness is a religious imperative: forgive those who trespass against you. But it is also a very practical strategy based on the belief that there are profound limits to what the formal mechanisms of retribution can accomplish.Malcolm Gladwell / quote ↗
18c. 1963 ADContagiousness is an unexpected property of all kinds of things.Malcolm Gladwell / quote ↗
19c. 1963 ADThe name given to that one dramatic moment in an epidemic when everything can change all at once is the Tipping Point.Malcolm Gladwell / quote ↗
20c. 1963 ADOur first impressions are generated by our experiences and our environment, which means that we can change our first impressions . . . by changing the experiences that comprise those impressions.Malcolm Gladwell / quote ↗
21c. 1963 ADWhenever we have something that we are good at--something we care about--that experience and passion fundamentally change the nature of our first impressions.Malcolm Gladwell / quote ↗
22c. 1963 ADThe power of knowing, in that first two seconds, is not a gift given magically to a fortunate few. It is an ability that we can all cultivate for ourselves.Malcolm Gladwell / quote ↗
23c. 1963 ADThere is a set of advantages that have to do with material resources, and there is a set that have to do with the absence of material resources- and the reason underdogs win as often as they do is that the latter is sometimes every bit the equal of the former.Malcolm Gladwell / quote ↗
24c. 1963 ADSo why don’t Americans cheat? Because they think that their system is legitimate. People accept authority when they see that it treats everyone equally, when it is possible to speak up and be heard, and when there are rules in place that assure you that tomorrow you won’t be treated radically different from how you are treated today. Legitimacy is based on fairness, voice and predictability, and the U.S. government, as much as Americans like to grumble about it, does a pretty good job of meeting all three standards. Pg. 293Malcolm Gladwell / quote ↗
