quote · Legacy record
Your typical business just measures the metrics that have to do with the profitability of the business one way or another. But you can have metrics that measure employee happiness and the morale. You can also do direct customer surveys you can track it over time. You can do supplier satisfaction scores as well.
Your typical business just measures the metrics that have to do with the profitability of the business one way or another. But you can have metrics that measure employee happiness and the morale. You can also do direct customer surveys you can track it over time. You can do supplier satisfaction scores as well.
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- John Mackey
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