quote · Legacy record
People are prone to taking mental shortcuts. They may know that they shouldn't give out certain information, but the fear of not being nice, the fear of appearing ignorant, the fear of a perceived authority figure - all these are triggers, which can be used by a social engineer to convince a person to override established security procedures.
People are prone to taking mental shortcuts. They may know that they shouldn't give out certain information, but the fear of not being nice, the fear of appearing ignorant, the fear of a perceived authority figure - all these are triggers, which can be used by a social engineer to convince a person to override established security procedures.
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- Kevin Mitnick
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