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I've found that all it usually takes to draw out an engineer is to ask a couple of technical questions and then remain calm while listening to the answers. Most people tend to take on a blank, frightened look as soon as they realize that a technical explanation is under way; if you can resist giving this reaction and simply listen, your engineer will open up and tell you everything you ever wanted to know.
I've found that all it usually takes to draw out an engineer is to ask a couple of technical questions and then remain calm while listening to the answers. Most people tend to take on a blank, frightened look as soon as they realize that a technical explanation is under way; if you can resist giving this reaction and simply listen, your engineer will open up and tell you everything you ever wanted to know.
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- Margaret Lazarus Dean
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