01UndatedGreat industries are never made from single companies. There is room in space for a lot of winners.Jeff Bezos / quote ↗
02UndatedI have won this lottery. It's a gigantic lottery, and it's called Amazon.com. And I'm using my lottery winnings to push us a little further into space.Jeff Bezos / quote ↗
03UndatedI've always been at the intersection of computers and whatever they can revolutionize.Jeff Bezos / quote ↗
05UndatedI don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.Jeff Bezos / quote ↗
07UndatedThe best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.Jeff Bezos / quote ↗
09UndatedWe see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.Jeff Bezos / quote ↗
10UndatedIf you do build a great experience, customers tell each other about that. Word of mouth is very powerful.Jeff Bezos / quote ↗
11UndatedMarket leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital.Jeff Bezos / quote ↗
12UndatedI think there are going to be a bunch of tablet-like devices. It's really a different product category.Jeff Bezos / quote ↗
13UndatedHumans are unbelievably data efficient. You don't have to drive 1 million miles to drive a car, but the way we teach a self-driving car is have it drive a million miles.Jeff Bezos / quote ↗
14UndatedThe killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about - they weren't putting electricity into the home. They were putting lighting into the home.Jeff Bezos / quote ↗
15UndatedThe one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil.Jeff Bezos / quote ↗
16UndatedWhat we need to do is always lean into the future when the world changes around you and when it changes against you - what used to be a tail wind is now a head wind - you have to lean into that and figure out what to do because complaining isn't a strategy.Jeff Bezos / quote ↗
