01UndatedAs technology improves, on-screen avatars look more and more like real people. When they start looking too real, though, we pull away. These almost-humans aren't quite right; they look creepy, like zombies.James Surowiecki / quote ↗
02UndatedIn practice, downsizing is too often about cutting your work force while keeping your business the same, and doing so not by investments in productivity-enhancing technology, but by making people pull 80-hour weeks and bringing in temps to fill the gap.James Surowiecki / quote ↗
03UndatedIn the auto industry, there's one thing you can always count on: if a new environmental or safety rule is proposed, executives will prophesy disaster.James Surowiecki / quote ↗
04UndatedLife insurance became popular only when insurance companies stopped emphasizing it as a good investment and sold it instead as a symbolic commitment by fathers to the future well-being of their families.James Surowiecki / quote ↗